Kaseya Press Releases

Kaseya Positioned in Visionaries Quadrant of Leading Industry Analyst Firm’s Magic Quadrant for Client Management Tools

Kaseya®, the leading global provider of automated IT systems management software, today announced it has been positioned in the “Visionaries” quadrant of Gartner’s recently released report: Magic Quadrant for Client Management Tools,* January 31, 2012.** The leading worldwide IT research and advisory firm, Gartner, evaluated vendors based on completeness of vision and ability to execute in the IT systems management market.

Kaseya Delivers Desktop Policy Management with Intel vPro™ Technology Integration for Last-Mile Remote Management

Kaseya®, the leading global provider of automated IT systems management software, today announced the latest Desktop Policy Management to allow the IT administrator to enforce corporate policy standards that ensures supportability and security

Kaseya Appoints New CFO and New EVP of Human Resources

Kaseya®, the leading global provider of automated IT systems management software, today announced the appointment of Anne Huemme to the position of chief financial officer (CFO) and Monica Hoppe to the position of executive vice president, global human resources.

Kaseya Delivers Integrated Network Monitoring to Managed Service Providers

Kaseya®, the leading global provider of automated IT systems management software for managed service providers around the world, today announces the new Kaseya Network Monitor (KNM) 4.1 module, which can systematically detect and proactively remediate network IT issues through the integrated Kaseya Framework. 

Kaseya Automates Third Party Software Deployment, Easing Burden on IT Organizations

Kaseya®, the leading global provider of automated IT systems management software, today announced the new Kaseya Software Deployment and Update module that allows IT organizations to deploy, update, and manage common third party software by policy to remote distributed computers.

Kaseya Delivers New Integrated Mobile Device Management Solution

LAUSANNE, SWITZERLAND – September 6^th, 2011 — Kaseya®, the leading global provider of automated IT systems management software, today announced the new Kaseya Mobile Device Management module, uniquely positioned to quickly and easily assist organisations in addressing the proliferation of the bring-your-own-devices (BYOD) trend invading the corporate network. 

Kaseya Delivers New Imaging and Deployment Module

Kaseya®, the leading global provider of automated IT systems management software, today delivers the new, Kaseya Imaging and Deployment module that enables IT organizations to streamline operating systems deployment across large groups of computers.

Kaseya To Acquire Intellipool AB

LAUSANNE, SWITZERLAND – May 2, 2011 — Kaseya®, the leading global provider of automated IT systems management software, today announced it has signed a definitive agreement to acquire Intellipool AB, a leading network performance monitoring company. Intellipool immediately brings enterprise-class network performance monitoring capabilities to the Kaseya product line giving customers best-of-breed enterprise monitoring. In combination with the Kaseya automated and integrated IT management platform, customers will enjoy industry leading monitoring, proactive remediation, and service level management that will open up new business opportunities for managed service provider customers as well as offer new levels of IT automation for IT departments of any size.

Kaseya Delivers Integrated and Automated New Service Billing and Service Desk Products

Kaseya®, the leading global provider of automated IT systems management software, today expands the financial capabilities and organisational visibility of the Kaseya IT Automation platform with the introduction of two new modules - Service Billing 1.0 and Service Desk 1.3.

Kaseya Delivers Security, Network Management and Business Continuity Software Tools To Service Providers and Corporations

Kaseya, the leading global provider of automated IT systems management software, today announced a new set of software tools that helps corporations secure, manage and protect corporate networks. These new tools integrate with the robust Kaseya framework to provide IT department and service provider customers with tighter security, better network management and additional data backup options.

Kaseya Expands Global Customer Service Network

Dublin, Ireland – 6^th December, 2010 — Kaseya, the leading global provider of automated IT systems management software, today announced the opening of its first EMEA-based Global Customer Service Centre in Ireland. The Dublin-based centre will work in tandem with its sister centre in Auckland, New Zealand to provide 24/7 ‘follow-the-sun’ support the company’s extensive global base of 4,500 customers. The new service centres will be open 365 days a year and will handle all customer inquiries - from tech support to customer service. 

Bull Terrier Systems partners with Kaseya to provide cloud-based IT systems management tools in UK

London, UK – 21^st July 2010 — Bull Terrier Systems, a provider of hosted IT management solutions, today announced it has joined Kaseya’s On Demand Partner Program. Kaseya® is the leading global provider of automated IT systems management software. Bull Terrier will promote and market Kaseya’s cloud-based IT systems management tools, which are available immediately.

Kaseya brings the power of IT automation to small and medium-sized IT departments

LAUSANNE, SWITZERLAND - July 14^th, 2010 — Kaseya, the leading global provider of automated software, today announced the release of its Kaseya® Small/Medium Enterprise Edition™ (SMEE). Developed with the needs of small and medium-sized IT departments in mind, SMEE is ideal for the cost conscious IT department that needs to deploy a systems management solution rapidly and achieve ROI quickly.

Kaseya unveils powerful, affordable IT automation solution for small and medium-sized managed service providers

LAUSANNE, SWITZERLAND – 9^th June, 2010:  Kaseya, the leading global provider of automated IT systems management software, today announced the release of its Kaseya® Managed Service Edition - G1M (MSE – G1). The company’s newest product is specifically designed and priced to address the requirements of small and medium-sized managed service providers (MSPs) who need to deploy services quickly and increase productivity within budget. Kaseya MSE – G1 reduces the complexity of advanced systems management by automating the routine IT tasks necessary to maintain system availability, security and end-user satisfaction in a cost effective and efficient manner.

Mirus IT Solutions Triples Revenue to £6m with Kaseya® IT Systems Management

London, UK, 26th May 2010 - Mirus IT Solutions, a multinational company specialising in IT consultancy and managed services, has grown its revenues by 300% over the last three and a half years after implementing Kaseya’s IT systems management software to deliver enterprise-level managed services to small to medium-sized businesses. Using the Kaseya framework to centralise and automate control of all clients’ IT systems has increased Mirus’s capacity to take on more managed services clients, while guaranteeing exceptional customer service.

Kaseya Launches Free Remote Control and Remote Access Tools for IT Support Specialists

London, UK, 5^th May, 2010 — Kaseya, a provider of IT systems management software, has launched Kaseya IT Toolkit, a new tool for secure and reliable IT troubleshooting for up to 25 computers, available to IT specialists free-of-charge under an open-ended trial. The company has also launched Kaseya FREE – a no-cost remote access tool that allows PC and IT enthusiasts to offer occasional support to family, friends, or professionals with ad hoc requirements.

Kaseya Showcases New Suite of IT Systems Management Tools at Service Desk & IT Support Show

London, UK – 21st April 2010 – At this year’s Service Desk and IT Support Show, Kaseya will demonstrate its new IT systems management suite, Kaseya 2, at stand 430, including its specialised IT Service Desk Module. Launched in February 2010, Kaseya 2 offers a range of products that meet the requirements of any IT specialist, enabling them to monitor, manage and support IT systems remotely, easily and cost-effectively.

Kaseya Continues Global Expansion and Record Growth in Q1 2010

London, UK, 20^th April 2010 – Kaseya, the leading global provider of IT automation and systems management software, today announced record revenue and corporate growth during the first quarter of 2010. The company reported record sales and new customer acquisition in all regions worldwide, led by sales to IT service providers, which increased more than 50 percent over Q1, 2009.

Strategic Projects and Driving Efficiency are Key Goals for IT Departments in 2010

London, UK – 11th March 2010 – Strategic projects, simplifying the delivery of IT services and driving efficiencies into the IT department are the top three goals of UK IT professionals in 2010, according to a new research report from Kaseya. The study of 550 IT professionals, available to download today at http://www.itsurvey.eu/thebusinessofit , also highlights the key challenges facing UK IT departments this year, with the top three issues cited as: integration (43%), staffing (37%) and compliance (34%).

Strategic Projects and Driving Efficiency are Key Goals for IT Departments in 2010

London, UK – 11th March 2010 – Strategic projects, simplifying the delivery of IT services and driving efficiencies into the IT department are the top three goals of UK IT professionals in 2010, according to a new research report from Kaseya. The study of 550 IT professionals, available to download today at http://www.itsurvey.eu/thebusinessofit , also highlights the key challenges facing UK IT departments this year, with the top three issues cited as: integration (43%), staffing (37%) and compliance (34%).

Which? IT Team Drives Cost Savings and Maximises Network Security Using Kaseya® IT Automation Platform™

London, UK, 17^th February 2010: Consumer champion Which? is driving cost savings and efficiencies within its IT department by deploying the Kaseya IT Automation™ platform to centralise and simplify the delivery of IT services for over 600 PCs and laptops for office-based staff and remote workers. Using the platform’s single, web-based interface, the Which? IT team of seven is able to control the entire network remotely, from one location. This has reduced the roll-out time for patches and upgrades by over 90 per cent.

Kaseya Announces Next Generation Product Line

LAUSANNE, SWITZERLAND, February 2, 2010 — Kaseya, the leading global provider of IT systems management software, today announced Kaseya 2, its next generation line of products. The new products will expand Kaseya’s comprehensive feature set and deliver new solutions that make its powerful technology accessible to anyone who needs to manage IT systems.

UK IT Service Providers Highlight Profitability as the Key Challenge

• 60% of IT service providers increased sales efforts during 2009 to counter the economic downturn
• 32% have reduced staff in an attempt to maintain profitability
•  60% of those who offer managed IT services expect an increase in turnover in 2010
  

East Dunbartonshire Council Harnesses the Power of Kaseya to Boost IT Service and Efficiency

ST. HELIER, JERSEY, 19th February 2009: Kaseya (http://www.kaseya.co.uk), the leading global provider of information technology (IT) automation software for IT solution providers and corporate organisations, today announced that East Dunbartonshire Council has selected Kaseya’s IT automation platform to enhance IT support services for its People’s Network. Kaseya will enable the People’s Network Support Officer to centralise, simplify and automate systems management across 14 sites, to provide staff with dependable access to library systems and ensure any issues with public computers in libraries and community centres are resolved quickly, to ensure the best possible service for over 110,000 people across the area.

Liverpool Women’s NHS Foundation Trust Automates IT Support to Provide 99.9% System Uptime to Hospital Staff

ST. HELIER, JERSEY, 28th January 2009: Kaseya, a leading provider of information technology (IT) automation software for public and private sector organisations, today announced that Liverpool Women’s NHS Foundation Trust, a provider of women’s health services, has dramatically improved IT support for its 1,600 employees using the Kaseya IT automation platform. Kaseya has enabled the Trust’s IT team to centralise, simplify and automate support across five sites to increase the first time fix rate by 200% and deliver 99.9 per cent system availability. As a result, Trust employees can easily access vital patient data, hospital records and online services at all times to assist in the delivery of excellent patient care.

CNS Expands Business to Offer IT Support Using Kaseya

ST HELIER, JERSEY – 15th December 2008: Kaseya (http://www.kaseya.co.uk) a global provider of IT automation software for IT solutions providers and public and private sector organisations, today announced that systems integrator CNS has adopted the Kaseya IT Automation Platform to expand its Managed Services business under its Leverage!CNS brand. By using Kaseya to remotely monitor and support client IT systems, CNS is now able to offer customers a complete IT package, from advisory services, to integration and ongoing systems management, using its DREAM lifespan methodology.

Sagari Selects Kaseya to Launch Fully Managed IT Services

ST HELIER, JERSEY, 27th November 2008: Kaseya, a global provider of IT automation software for IT solutions providers and public and private sector organisations, today announced the Kaseya IT Automation Platform has been selected by UK-based company Sagari to form the technology foundation of its newly-created IT services business. The integrated platform forms the backbone of Sagari’s operation, enabling the company to efficiently and remotely monitor, manage and maintain all customer IT systems from one location. Using Kaseya, Sagari is resolving 94 per cent of all IT problems remotely and is on track to grow its customer base by 75 per cent over the next six months.

Eclectic Bars Centralises IT Systems Management Using Kaseya

ST. HELIER, JERSEY, 30th October 2008: Kaseya a global provider of IT automation software for public and private sector organisations, today announced that Eclectic Bars, a leisure group that operates 13 themed clubs and bars in the UK, has adopted the Kaseya IT Automation platform to remotely and proactively manage its entire IT infrastructure. By using Kaseya’s web-based management console to centralise, simplify and automate the delivery of IT services, Eclectic Bars has reduced time spent on IT maintenance by 20 per cent and significantly minimised network downtime.

Alpha Data Seizes Expanding Managed Services Market in UAE Using Kaseya

ST HELIER , JERSEY, 28th October 2008: Kaseya, a global provider of IT automation software for IT solutions providers and public and private sector organisations, today announced that Dubai-based systems integrator Alpha Data has deployed its Kaseya IT automation platform to form the backbone of its new Alpha Data IT Managed Services business. By using Kaseya to offer remote, automated IT management and support services, Alpha Data has already reduced visits to client sites by 85% and expects to grow its managed services customer base by as much as 50% in the next six months, without having to hire additional employees.

Netcad Transforms IT Services Business Using Kaseya

ST . HELIER, JERSEY, September XX, 2008: Kaseya, a global provider of IT automation software for IT solutions providers and public and private sector IT organisations, today announced that South African IT consultancy Netcad has transformed its managed service business following the implementation of the Kaseya IT automation platform.

OCTAVIA TARGETS CUSTOMER EXPANSION AND SERVICE OFFERING IMPROVEMENT THROUGH KASEYA

ST. HELIER, JERSEY, July, 23rd 2008: Kaseya, a global provider of IT automation software for IT solutions providers and public and private sector IT organisations, today announced that Octavia Information Systems (http://www.octaviais.co.uk), the London-based IT solutions and support company, has purchased 2500 end points of Kaseya’s 2008 Managed Services Edition software to enable the company to expand its customer base and improve service levels for current customers.

Kaseya Expands into South Africa to Help Deliver Reliable and Cost Effective Managed IT Services to SMEs

ST. HELIER, JERSEY, June 12, 2008 — Kaseya, a global provider of information technology (IT) automation software for IT solution providers and public and private sector IT organisations, today announced its official launch into South Africa, with a new office in Johannesburg and the appointment of Garth Hayward to spearhead the company’s expansion across the region. Kaseya will initially target Managed Service Providers (MSPs) to help them deliver proactive IT management and monitoring services to their customers, and will support its expansion by running a series of educational seminars.

Kaseya Empowers "Green IT" Initiatives with New User State Management Module

ST. HELIER, JERSEY, JUNE 2, 2008 — Kaseya (http://www.kaseya.co.uk) a global provider of information technology (IT) automation software for IT solution providers and public and private sector IT organisations, today introduced its Kaseya User State Management (KUSM) module. The new technology gives managed service providers (MSPs) and IT professionals the ability to remotely manage desktops, including powering them down when not in use. In addition, the new module delivers an automated desktop migration solution and enables the definition and deployment of group profiles; providing the tools necessary to further integrate power management policies into Kaseya’s advanced systems management console.

KASEYA ADDS NOC ASSIST TO EMPOWER PROGRAM OUT-TASKING OFFERINGS

ST. HELIER, JERSEY, APRIL 29, 2008 — Kaseya (http://www.kaseya.co.uk) a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organisations, today announced the introduction of its new Network Operations Center (NOC) Assist offering through the company’s emPower Program. The new initiative will enable IT solution providers to leverage the expertise of the global Kaseya team to expand their services without adding additional staff or overhead.

craigslist Founder Craig Newmark To Keynote At Kaseya's Second Annual User Conference, June 1-3

ST. HELIER, JERSEY, APRIL 24, 2008 — Kaseya (http://www.kaseya.co.uk) a global provider of information technology (IT) automation software for IT solution providers and corporate IT organisations, today announced that it will host Kaseya Connect, the company’s second annual user conference, June 1-3 at the Four Seasons Hotel in Las Vegas, Nev. Last year’s inaugural, sold-out event received rave reviews from all who attended and the 2008 conference promises to exceed those newly-formed expectations.

Kaseya Announces Milestone Next Generation Framework for IT Automation

ST. HELIER, JERSEY, February 29, 2008 — Kaseya, a global provider of information technology (IT) automation software for IT solution providers and corporate IT organisations, today announced Kaseya 2008, the next generation framework of Kaseya’s IT automation software. Delivering on the promise made to customers at its user conference in April 2007, Kaseya 2008 is the most comprehensive release of the software to date. It includes technology that supports Macintosh OS X, user state management, Intel® vPro™ processor technology and enables customers’ “green IT” initiatives. It also delivers an application programming interface (API) that makes it easier for technology partners and other third parties to tightly integrate their software with the Kaseya framework for improved service to common customers.

Kaseya Appoints Stéphane Hauray to Manage Operations in France

ST. HELIER, JERSEY, February 7, 2008 — Kaseya, a global provider of information technology (IT) automation software for IT solution providers and corporate IT organizations, announced today that Stéphane Hauray will manage the company’s business development efforts in France.

Kaseya Revenue Doubles in 2007

ST. HELIER, JERSEY, 17th January 2008 — Kaseya, a global provider of IT automation software for IT solution providers and corporate organisations, announced its 2007 revenue is 215% of the prior year’s results. Contributing to this growth was an increase in the number of customers on both the IT service provider and corporate customer fronts.

Kaseya Wins Editors' Choice 2007 Award

ST. HELIER, JERSEY, NOVEMBER 21, 2007 — Kaseya, a global provider of information technology (IT) automation software for IT solution providers and corporate IT organizations, has won the CRN Editors' Choice Award despite being a relative newcomer to the Dutch market. The award was presented to Kaseya at CRN's 10th annual award gala.

Kaseya Sets Sights On Burgeoning Middle East IT Market

ST. HELIER, JERSEY, November 12, 2007: Kaseya, a global provider of IT automation software, today announced its plans to expand its network of partners, resellers and customers into the Middle East IT market. The company will target Managed Service Providers (MSPs) and corporate customers in the region, and has appointed reseller industry veteran Jim McMahon as Region Manager to spearhead the new expansion.

Kaseya Delivers Education Element for emPower Program Helping MSP Customers Transform and Build their Businesses

ST. HELIER, JERSEY, October 31, 2007 — Kaseya, a global provider of information technology (IT) automation software for IT solution providers and corporate IT organisations, today announced the rollout of the Education element of its Kaseya emPower Program, a comprehensive set of service offerings and support resources designed to ensure successful implementation of the Kaseya IT Automation Framework. The delivery of Kaseya emPower Education provides managed service providers (MSPs) the product and business development knowledge they need to leverage the Kaseya IT Automation Framework and transform and build their business.

ACTION COMPUTER SUPPORT PARTNERS WITH KASEYA TO DRIVE AMBITIOUS CITY EXPANSION PLANS

28th September 2007: Action Computer Support, specialists in providing IT support to organisations located in Central London, has recently partnered with Kaseya, global provider of Managed Service Automation software, to launch an aggressive programme of expansion. Action Computer Support currently services a number of City-based financial clients and has purchased 2,500 user licenses of the Kaseya Managed Solution Provider Edition.

Kaseya Introduces Kaseya emPower Program Helping MSP Customers Enhance Service Offerings and Business Operations for Competitive Advantage

ST. HELIER, JERSEY, September 17, 2007 — Kaseya, a global provider of information technology automation software for IT solution providers and corporate IT organizations, today announced it has launched the Kaseya emPower Program, a comprehensive set of service offerings and support resources designed to ensure successful implementation of Kaseya’s IT Automation Framework. By providing product and business process education, tools and templates, and out-tasked service offerings, Kaseya “empowers” its customers to exceed the expectations of the consumers of IT services through proactive IT management and automation.

MONTAL PARTNERS WITH KASEYA TO IMPROVE SYSTEM SECURITY PROCEDURES AND THE EFFICIENCY AND RESILIENCE OF MANAGED SERVICES

11th September, 2007 Montal Computer Services, IT business solutions and services provider, has recently partnered with Kaseya, global provider of Managed Service Automation software, to maximise their pro-active monitoring services. The 2,500 user license includes full service support under a flexible five-year payment plan.

Calimar Selects Kaseya In Bid To Expand MSP Services Across Ireland And UK

28th August 2007: IT services provider Calimar has selected managed automation software from Kaseya to aid its development as a genuine provider of managed IT services. Calimar has initially purchased 1,000 licenses from Kaseya which it plans to roll out to a number of customers across Ireland and the UK before the end of August. The company will then continue expanding the service across its customer base. 

Datrix Re-Invents IT Services Division Through Kaseya Technology

23 Aug. 07: Datrix, the London-based IT business solutions and services provider, has recently partnered with Kaseya, the global provider of IT Managed Service Automation software. Kaseya software enables Datrix to proactively monitor and manage its customers’ systems and become a Managed Service Provider (MSP). Datrix is now able to offer a fixed price monitoring and prevention service, rather than relying exclusively on the traditional break/fix IT support services.

Kaseya Announces 208% Bookings Increase in First Half of 2007

ST. HELIER, JERSEY, 7 AUGUST, 2007—Kaseya International Ltd., a global provider of IT Managed Services Automation (MSA) software for solution providers and corporate IT organizations, recorded a 208 percent increase in sales bookings in the first half of 2007 when compared to those from the same period in 2006.

Kaseya Celebrates First New Deals Since Launching To The Irish Market

22nd May 2007: Kaseya, provider of IT Managed Service Automation (MSA) software, has announced four significant new deals with Managed Service Providers in Ireland. These new reseller partnerships represent the first contracts for Kaseya since the US headquartered organisation launched in Ireland earlier this year.  

Retain Help Desk Staff - Outsource The Drudgery To A Managed Service Provider

8 March, 2007 – Kaseya International Ltd, provider of IT Managed Service Automation (MSA) software, is set to take the stage at the 2007 Helpdesk and IT Support Show to educate visitors on the benefits of outsourcing to a Managed Service Provider. Alan Davis will present a seminar, entitled ‘Retaining Help Desk Staff – How Managed Service providers can Remove the Drudgery and Improve Efficiency?’ on Thursday, April 26 from 1.50pm – 2.30pm.

Kaseya Releases Latest Version of IT Managed Services Software, Including Support for Microsoft Vista

29 January, 2007 – Kaseya International Ltd., today announced availability of the latest version of its industry leading Kaseya IT managed service software with extended support for Microsoft operating systems, including Microsoft Vista. In addition to Vista support, this 4.7 release of Kaseya’s IT management software delivers systems monitoring alerts to mobile devices and support for 64-bit Microsoft operating systems among many other enhancements.