Sagari Selects Kaseya to Launch Fully Managed IT Services
IT automation platform powers growth for UK-based IT service provider start-up
ST HELIER, JERSEY, 27th November 2008: Kaseya, a global provider of IT automation software for IT solutions providers and public and private sector organisations, today announced the Kaseya IT Automation Platform has been selected by UK-based company Sagari to form the technology foundation of its newly-created IT services business. The integrated platform forms the backbone of Sagari’s operation, enabling the company to efficiently and remotely monitor, manage and maintain all customer IT systems from one location. Using Kaseya, Sagari is resolving 94 per cent of all IT problems remotely and is on track to grow its customer base by 75 per cent over the next six months.
Sagari launched in 2008 to meet growing demand from small to medium-sized enterprises (SMEs) for fully managed, proactive and cost-effective IT services. By adopting the Kaseya IT Automation Platform from the outset, Sagari has built its business around offering proactive managed services and support, avoiding the traditional yet inefficient "break/fix" model used by many service providers. Instead, using Kaseya, Sagari can remotely and simultaneously monitor and manage the IT infrastructure, network components, servers and desktop PCs for its entire client base, through a single, integrated web interface.
Using Kaseya, Sagari also performs 24/7 365 monitoring of client systems, ensuring any potential problems are quickly identified and rectified before they manifest themselves, therefore minimising downtime and maximising productivity. Key tasks and procedures such as system backup, running virus scans and patch management can also be scheduled and run across the entire customer base concurrently.
In order to offer more value-added services to its growing customer base, Sagari has adopted additional Kaseya modules to enhance security and backup:
• Kaseya Endpoint Security - a powerful security protection component incorporating reactive antivirus, spyware and malware management for effective protection against malicious programs and unknown threats
• Backup and Disaster Recovery - real-time automated disk backup, disk imaging, file level backup and bare-metal restore for Windows servers and workstations
“IT is a crucial aspect of any business and there is a growing need from SMEs in particular for fully managed services. By placing Kaseya at the heart of our business model we can run an efficient, productive operation that is revolutionising IT service delivery for our clients through its proactive value-added services enablement and low overall cost,” commented Steven John, Managing Director of Sagari. “Kaseya has an excellent reputation and has demonstrated its commitment to working closely with its IT service provider customers to provide the knowledge, training and support needed to fully utilise the features of the IT Automation Platform.”
Key features of the Kaseya IT Automation Platform include:
• Fully automated centralised patch management
• Easy, powerful and comprehensive rules engine for scheduling and automating tasks
• Automated, recurring and complete hardware inventory and software inventory and audits
• System monitoring and event alerts
• Secure remote control
• Integrated web based management reporting
• Powerful anti-virus and anti-spyware detection
Michael Sanders, VP of EMEA Sales for IT Service Providers, Kaseya, added: “Sagari is an excellent example of an IT support company that has successfully distanced itself from the traditional break-fix model that causes so much dissatisfaction within the sector. Using Kaseya, companies like Sagari can not only ensure excellent customer service but also adopt an efficient and profitable business model - an intelligent step towards safeguarding their future in today’s challenging economic climate.”
About Sagari
Based in West Sussex, Sagari is a managed IT service provider and was established in March 2008. Delivering fully integrated technology to the SME sector, Sagari provides innovative IT products and services to provide its customers with the benefits expected from an in-house IT department--without the costs. To find out more, please visit www.sagari.co.uk
About Kaseya
Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organisations. Kaseya’s IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya’s technology is licensed on over three million machines worldwide. For a free 30 day trial of the Kaseya solution, please visit http://www.kaseya.co.uk/forms/download.aspx
Laurie Glimmerveen/Gabriela Warren
Wildfire PR
pruk@kaseya.com+44 (0)20 8339 4420
Sean O'Connell
Kaseya
pruk@kaseya.com+44 (0)870 0422360
