Webinars
Webinar Archive
Building Your Customer Base Episode 8 of the 2008 Kaseya MSP Education Series
12 August 2008Growing your Managed Services Business with new customers is where the fun begins in the MSP market and this lively interactive NetSeminar will show you how.
Click Here To View ArchiveBudgeting 2009: Make This the Year You Regain Control of Runaway IT Costs
29 July 2008How are you planning to do more with less next year? Each year, this question is posed to IT executives by their financial counterparts. This Webcast will help IT professionals -- just in time for budget season -- to put together justifications and the right business case for an IT automation initiative.
Click Here To View ArchiveThe Automation Revelation A Webcast Designed for IT Service Providers
29 July 2008You have done your research on the benefits of managed services, and are well on your way to becoming a managed service provider (MSP) – but what is missing? It’s time to take a closer look what it takes to be a successful MSP – what services to deliver, how to price them and how to migrate customers to SLAs.
Click Here To View ArchiveStreamlining Proactive Systems Management with IT Automation
23 July 2008During one of the largest specialty contractor mergers in U.S. history, Baker Triangle needed a solution to audit and discover corporate IT assets and ensure that the new company’s workers were fully supported. The company’s IT staff soon realized the value of IT automation and began to implement it throughout the organization, automating help desk, remote PC administration, patch management, backup and anti-virus management.
Click Here To View ArchiveEmbracing IT Automation: How To Completely Change How You Do IT
16 July 2008Ensuring that desktops and servers are up and operational, fully patched, and containing the right set of applications are only a few of these tasks. In the un-automated organization, all of these take time to complete, which costs more and eliminates your ability to focus on projects that matter.
Click Here To View ArchiveThe Right MSP Mix - Episode 7 of the 2008 Kaseya Education Series
15 July 2008Everyone knows the best recipe in the world can be ruined by too much, or too little, of even a single ingredient. Well, the ingredients that make up your managed services business can be just as volatile, so for this episode we break out the measuring cups to help make sure your MSP business rises to the top.
Click Here To View ArchiveGoing Green with Managed Services
09 July 2008The “Green Revolution” has swept the managed services space in many ways. As the push toward conserving energy gains momentum in the IT industry, managed services providers have an opportunity to promote the model and be a part of the Green IT movement. Best practices in IT automation not only streamline IT costs but also help IT service providers contribute to Green initiatives in the way they deliver their managed services. The result: Reduced carbon footprints and increased energy savings, delivered simultaneously with improved service levels and lower operational costs.
Click Here To View ArchiveKaseya Out-Tasking Monitor Assist/NOC Assist - ROI Model & Case Studies
18 June 2008See how Kaseya Customers can extend their service offerings to include 24/7/365 monitoring and remediation of servers, workstations, and network devices. Gain instant access to a 24/7/365 monitoring, remediation, and patch team without having to hire a full-time resource. Come learn about the ROI Model of using these services, listen to the case studies and quotes, or just come to listen to how these services can be integrated into your existing SLA’s without changing your delivery strategies at all. After this session, you may find a way to get your nights, weekends, and holidays back!
Click Here To View Archive24/7/365 Monitoring Remediation with Kaseya Out-Tasking
14 May 2008Come see how Kaseya Customers can extend their service offerings to include 24/7/365 monitoring and remediation of servers, workstations, and network devices. Using your Kaseya Server, we deploy our "Best Practice"-based monitor and event sets, monitor for critical performance counters, services, and availability, collect rich reporting data, and only notify you of the alerts that require your attention. Our latest service, NOC Assist, will also include remediaiton and patch management. Gain instant access to 24/7/365 monitoring as a service without having to hire a full-time resource.
Click Here To View ArchivePricing Managed Services: to SLA or not to SLA?
13 May 2008With so many options for building a managed services business, picking the right pricing model and making sure it's profitable is no piece of cake. With all the hype about service level agreements (SLAs), many service providers are eager to create their own, but how? What factors do they need to consider? What's the difference between a sustainable, high-margin SLA and a package that wastes time and resources?
Click Here To View ArchiveBundled Strategies for Data Protection
08 May 2008All indicators predict a continued and relentless increase in the number of threats aimed at your customer networks. But stamping out these threats with point products is no longer a cost-effective approach. What's needed is a bundled solution that brings the anti-virus, email protection, anti-spyware and other end-point security tools all under one management framework, and this free NetSeminar can show you how.
Click Here To View Archive24/7/365 Monitoring Remediation with Kaseya Out-Tasking
06 May 2008Come see how Kaseya Customers can extend their service offerings to include 24/7/365 monitoring and remediation of servers, workstations, and network devices. Using your Kaseya Server, we deploy our "Best Practice"-based monitor and event sets, monitor for critical performance counters, services, and availability, collect rich reporting data, and only notify you of the alerts that require your attention. Our latest service, NOC Assist, will also include remediaiton and patch management. Gain instant access to 24/7/365 monitoring as a service without having to hire a full-time resource.
Click Here To View ArchiveMarketing Managed Services
24 April 2008Delivering proactive IT services is one of the biggest trends affecting re-sellers, VARs and systems integrators. The latest advancements in IT automation are allowing traditional channel partner to transition their business from a reactive break/fix model to a recurring revenue model of managed services. Deploying a managed services solution is only the first step to becoming a successful managed service provider (MSP).
Click Here To View ArchiveAre You Ready for the Next Evolution of Managed Services
16 April 2008As the managed service market reaches its' tipping point, it becomes more important to differentiate yourself through world class customer service, 7/24 support, proactive IT service delivery and keeping abreast of the latest technological developments. On Wednesday, April 16th at 11 am/2 p.m. EST, Scott Campbell, Assistant News Editor of Everything Channel, will host a frank roundtable discussion with MSP Partners on where the managed services market is today and where it's going.
Click Here To View ArchiveReducing IT Operations Costs Through Green Computing
10 April 2008Green computing is a high priority for most IT departments and IT service providers. While data centers are a primary target, the majority of business computing is on desktops, laptops and distributed services. Best practices in IT automation not only streamline IT costs but also help reach Green initiatives for IT administrators. Fortunately, Green Computing solutions exist today that address many of these concerns while providing solid business practices for decreasing operating expenses and boosting profitability.
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